At Huel, we want to “Make Customers Happy”. Our Customer Experience Team is here to make sure that happens!

Whether we are assisting our customers with info about our great products, through to helping our customers with something they need help with after purchase, our Customer Experience Team are here. 

We deliver sass on social media in bucket loads and like to make sure our Hueligans know they are speaking to a person and not a robot reading from a script.  We speak to 1000’s of Hueligans (and potential Hueligans) each week and love every interaction we have.  

We are also the eyes and ears of the business - we hear directly from customers exactly what products they love, or what's not quite going to plan. We let other departments know this key information, so we can make improvements to make sure every Hueligan has the most amazing experience they can. 

Watch the video below to see what a "day in the life" for a Customer Experience employee looks like!